Destination Hotels & Resorts AM Runner in Big Sur, California

22604BRPosition Title:AM RunnerJob Overview:The Server Assistant/Food Runner is responsible for working with the expo to assure prompt delivery of the food that is ready in the “hot” and “cold” windows in the kitchen. The Server Assistant/Food Runner is responsible for delivery to the tables in the Food & Beverage Outlet . The Server Assistant/Food Runner and expo work both together and independently to assure that every plate looks correct and to deliver hot/cold food in a timely manner to the guests in all outlets. The Server Assistant/Food Runner together with the service staff is responsible for bringing any additional items the guests need to complete their meal.Req ID:22604BRSalary:10.50City:Big SurEssential Functions:

  • Checks each plate of food to be correct as ordered by the guest

  • Makes sure all condiments are accompanying each order

  • Assures that every item on the order is ready and on the tray together

  • Works diligently to avoid breakage and loss

  • Notifies server of guest needs

  • Completes all opening, on-going and closing side work and manager on duty as signed off on work

  • Stocks/restocks appropriate linens for service

  • Stocks/restocks work stations with appropriate plates and saucers, etc

  • Informs server of any potential guest issues

  • Provides general resort information for guests


  • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!

  • Experience. Previous experience passionately providing service to others. Excellent phone skills needed.

  • People Person. The best part of serving others is creating experiences for them that go beyond the expected.

  • Great communicator. Providing amazing experiences requires the ability to communicate to any guest, client or associate.

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Job Type:Full Time Property:Ventana Big Sur Area of Interest:Food & Beverage Company Introduction:Two Roads Hospitality is a company with a vision. Our core values are the hallmark of everything we do. Through all of our collections and each of our properties, they describe every guest, owner, team member and partner. With more than 40 years of success in the hospitality industry, Two Roads Hospitality was reimagined in 2016. Included in our portfolio are the Alila Hotels & Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie Hotels brands. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join our family.Property Introduction:Ventana Big Sur, an Alila Resort, is an iconic resort in the heart of the California Central Coast’s rugged landscape, perched at the edge of the continent overlooking the majestic Pacific coastline. Set among 160 acres of rolling meadows, towering redwoods and Pacific Ocean views, the intimate resort features 59 guest rooms, suites and villas, Spa Alila, two pools with outdoor Japanese hot baths, The Sur House restaurant, Social House, Glass House Gallery and 12,000 square feet of event and meeting space surrounded by the stunning beauty of Big Sur. Complimentary guest experiences include daily guided walks through the serene landscape, yoga, Tai Chi and Pilates classes, s’mores and wine and cheese tastings. Guests can enjoy mind-body-soul experiences through the resort’s Alila Experience Program while the new Redwood Canyon Glampsites offer a rustic-luxury twist on traditional camping in the resort’s redwood forest.State:CaliforniaType of Position:Hourly PositionBrand:Alila Resorts