Pacifica Hotel Company General Manager in Cambria, California


Pacifica Hotels is actively seeking an experienced General Manager who is passionate about bringing positive energy to the workplace on a daily basis. Our General Managers understand the value of developing a team to work towards their full potential to deliver an amazing guest experience. We are currently looking for a General Manager for the El Colibri Hotel & Spa. The ideal General Manager is entrepreneurial, motivated, and able to execute operational strategies in a unique lodging property for our valued guests.

Nestled between the pristine beaches of the Pacific Ocean and the Big Sur Mountains lies a standout among hotels in Cambria, California, El Colibri Hotel & Spa. Immerse yourself in California culture and relaxation without ever having to leave. Sip an exclusive Paso Robles vintage at our Nectar Wine Bar. Indulge in a rejuvenating massage, steam rooms, and more upstairs at The Nest Spa.

The General Manager will be a “hands-on” leader and have the intrinsic desire to meet the needs of anyone and everyone. Our General Managers must have the passion to go above and beyond when supporting their team members in providing customer service - whether at the front desk during check-in/out, answering phones/questions, or inspecting rooms.

“I have been with Pacifica Hotels for nearly 14 years. This biggest compelling attribute Pacifica has is that it allows their GM’s to display their entrepreneurial skill set. GM’s are given parameters but GM’s can run with ideas and take ownership. There is autonomy and accountability for results. It is this autonomy that has enabled me to flourish with the company and deliver some great results. The results have garnered me the opportunity to be promoted within the company to the position of Regional Director of Operations. Pacifica is a great company and I am very fortunate to be working with a company that values individual worth.”

  • Ruben, Director of Operations

Health Benefits, Travel Perks & More Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. Our client also encourages quarterly team building and giving back to the communities in which they work through regular volunteering, and select charity promotions throughout the year.

The General Manager will participate in a quarterly bonus program based on top line sales goals and objectives, which are obtainable.

Core functions of the position, but are not limited to the following;

  • Demonstrating Leadership - utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leading by example

  • Developing and Building Teams - encouraging and building mutual trust, respect and cooperation among team members

  • Coaching and Developing Others - identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills

  • Modeling Appropriate Behaviors - serving as a role model to demonstrate appropriate behaviors

  • Supervising Team Members - supervising and managing team members. Managing all day-to-day operations. Understanding team members’ positions well enough to perform duties in their absence

  • Executes through inspiring others and aligns relationships to achieve common goals.

  • Optimizes risk, innovates to take advantage of emerging opportunities.

  • Making Decisions and Solving Problems - analyzing information and evaluating results to choose the best solution and solve problems

  • Managing Daily Operations of the Hotel - managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the guests on a daily basis

  • Guiding, Directing and Motivating Subordinates - providing guidance and direction to subordinates, including setting performance standards and monitoring performance

  • Administrating Recognition Programs - participating in team member recognition programs, publicly recognizing good quality, performance and service

  • Organizing, Planning and Prioritizing Work - developing specific goals and plans to prioritize, organize and accomplish your work

  • Resolving Conflicts and Negotiating with Others - handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

  • Training and Teaching Others - identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others


Work experience:

  • At least 5-7 years’ experience as a General Manager within full service hotel operations demonstrating progressive career path responsibilities

  • Prior pre-opening experience preferred

Professional skills

  • Proficiency in MS Office Suite

  • Experience with hotel operations software programs

  • Skillful in project planning/ tasks and able to prioritize projects/ tasks

Personal skills

  • Highly organized and efficient

  • Pro-active and results driven

  • Ability to adapt and demonstrate flexibility

  • Leads by example and with integrity

  • Excellent communicator and team motivator

  • Business-like, socially engaged, passionate, expressive demonstrating a positive attitude

Requisition Number: 18-0001 El Colibri Hotel & Spa

Title: General Manager

City: Cambria

State: CA

Post Date: 3/16/2018