Destination Hotels & Resorts Student Internship in Carmel, California

25899BRPosition Title:Student InternshipJob Overview:Carmel Valley Ranch is extending 8-12 exciting hospitality internship programs to college students and recent graduates. At The Ranch, we have created a unique rotational program designed specifically to cater to your own interests. This will include, Food and Beverage, Front Office, Recreational, Activities, and Golf. You will spend your internship rotating through at least two departments of your choice. This will allow you to experience the best of the hospitality industry from the ground up. Whether it is learning new activities, serving the best omelet in town or hosting guests at the front desk, all our internships are uniquely designed to fit your career goals. Compensation includes $11.00 per hour plus tips or commissions as earned. Additionally, non-local candidates will receive a $500 per month housing allowance. All you have to do is find your own housing as well as transportation to and from the resort and we’ll take care of the rest! Req ID:25899BRSalary:$11.00City:CarmelEssential Functions:Be an expert in all services/features and local attractions/activities to anticipate and respond to guest inquiries promptly and accuratelyDemonstrate thorough understanding and ability to adhere to and perform duties according to set departmental guidelines and operational standardsEnsure assigned daily tasks are completed at the end of each shiftTake initiative and demonstrate leadership ability within work groups and assigned areasParticipate in all required training to successfully support and manage your personal developmentDemonstrate ability to handle multiple tasks in a fast paced environmentInstills a calm, organized approach when interacting in stressful situationsApproach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfactionMaintain confidentiality of guest information and follow proper protocol to secure and protect pertinent dataFoster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interactionQualifications:High school diploma or general education degree (GED or two to three years related experience and/or training; or equivalent combination of education and experience)Working towards, or recently completed, a college degree.Previous experience with Windows, Office, and property management systems highly desirableMust be able to understand, speak, read, and write in the basic English languageMulti-lingual highly desirableAbility to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written formDemonstrate ability to compute basic arithmeticMust be available to work, varied shifts and flexible schedulesJob Type:Seasonal Full TimeProperty:Carmel Valley RanchArea of Interest:Administrative & Support Services Company Introduction:Two Roads Hospitality is a company with a vision. Our core values are the hallmark of everything we do. Through all of our collections and each of our properties, they describe every guest, owner, team member and partner. With more than 40 years of success in the hospitality industry, Two Roads Hospitality was reimagined in 2016. Included in our portfolio are the Alila Hotels & Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie Hotels brands. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join our family.Property Introduction:Located in the heart of wine country, an hour south of Silicon Valley and a short drive from Monterey and Pebble Beach, Carmel Valley Ranch is the perfect 500-acre playground for any Central California escape. Whether you want to play world-class golf, practice mountain-top yoga, explore gorgeous hiking trails, stroll through the vineyard and organic garden, or lounge by the pool, it’s all within easy reach on our beautiful property—and it’s warm and sunny 300 days a year.State:CaliforniaType of Position:Hourly PositionBrand:Joie de Vivre Hotels